Let’s make staying housed easier, together.

Let’s make staying housed easier, together.

Let’s make staying housed easier, together.

Let’s make staying housed easier, together.

Decorative graphic of a house with the outline resembling the borders of New Mexico with a heart symbol in the middle.

Do you need to reach us? Please find the appropriate phone number or email below.

Do you need to reach us? Please find the appropriate phone number or email below.

Renters

Renters

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Rental Assistance

Rental Assistance

New Mexico residents with existing applications or who received an eviction notice can contact the phone or email below.

1-833-485-1334

Email: [email protected]

Department of Finance & Administration
Attention: ERAP
407 Galisteo, Santa Fe, NM 87501

Constituent Concerns

Constituent Concerns

For general concerns and feedback on the rental assistance application, please contact the email or phone number below.

505-827-3090
505-827-3083

Email: [email protected]

Renters

Renters

Decorative home outline

Rental Assistance

Rental Assistance

New Mexico residents with existing applications or who received an eviction notice can contact the phone or email below.

1-833-485-1334

Email: [email protected]

Department of Finance & Administration
Attention: ERAP
407 Galisteo, Santa Fe, NM 87501

Constituent Concerns

Constituent Concerns

For general concerns and feedback on the rental assistance application, please contact the email or phone number below.

505-827-3090
505-827-3083

Email: [email protected]

Renters

Homeowners

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Mortgage and Utility Assistance

If you have questions about mortgage assistance, please call 505-308-4206 or 866-488-0498.

If you have questions about utility assistance for homeowners please call 1-833-485-1334.

If you live on tribal lands and need rental or utility assistance, contact your tribal government or tribally designated housing entity.

Renters

Homeowners

Decorative home outline

Mortgage and Utility Assistance

If you have questions about mortgage assistance, please call 505-308-4206 or 866-488-0498.

If you have questions about utility assistance for homeowners please call 1-833-485-1334.

If you live on tribal lands and need rental or utility assistance, contact your tribal government or tribally designated housing entity.

Homeowners

Renters

Decorative home outline

Mortgage Assistance

Mortgage and Utility Assistance

If you have questions about mortgage assistance, please call 505-308-4206 or 866-488-0498.

If you have questions about utility assistance for homeowners please call 1-833-485-1334.

If you live on tribal lands and need rental or utility assistance, contact your tribal government or tribally designated housing entity.

Renters

Utility Providers

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Utility Liaison

Utility providers seeking assistance on applications, status of payments, and other information relevant to ERAP, please contact the number below.

(505) 827-3095

Renters

Utility Providers

Decorative home outline

Utility Liaison

Utility providers seeking assistance on applications, status of payments, and other information relevant to ERAP, please contact the number below.

(505) 827-3095

Utility Providers

Renters

Decorative home outline

Mortgage Assistance

Utility Liaison

Utility providers seeking assistance on applications, status of payments, and other information relevant to ERAP, please contact the number below.

(505) 827-3095

Renters

Landlords or Mortgage Providers

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Landlord Liaisons

Rental Assistance

Landlords and property managers seeking assistance on applications, status of payments, or other information relevant to ERAP, please contact the number below.

(505) 827-3083

Constituent Concerns

Landlords or Mortgage Providers

Renters

Decorative home outline

Rental Assistance

Landlord Liaisons

Landlords and property managers seeking assistance on applications, status of payments, or other information relevant to ERAP, please contact the number below.

(505) 827-3083

Renters

Other

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Media Inquiries

Rental Assistance

If you are a member of the press and would like to speak to an ERAP spokesperson, please contact us.

Report Misuse

Constituent Concerns

If you would like to report program misuse and remain anonymous, please contact the number below.

505-827-3186

Email: [email protected]

Renters

Other

Decorative home outline

Media Inquiries

Rental Assistance

If you are a member of the press and would like to speak to an ERAP spokesperson, please contact us.

Report Misuse

Constituent Concerns

If you would like to report program misuse and remain anonymous, please contact the number below.

505-827-3186

Email: [email protected]

Other

Renters

Decorative home outline

Rental Assistance

Media Inquiries

If you are a member of the press and would like to speak to an ERAP spokesperson, please contact us.

Constituent Concerns

Report Misuse

If you would like to report program misuse and remain anonymous, please contact the number below.

505-827-3186

Email: [email protected]

Renters

How to Request an Appeal

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If you believe your application for support was incorrectly denied or an incorrect amount was awarded, you have the right to appeal the decision. Appeals must be submitted within 45 calendar days from the date of the decision.

Please complete the following two forms and provide any additional evidence or documentation to support your appeal. Appeals documentation must be submitted via email to [email protected].

Click here to download the appeals request forms.

Renters

How to Request an Appeal

Decorative home outline

If you believe your application for support was incorrectly denied or an incorrect amount was awarded, you have the right to appeal the decision. Appeals must be submitted within 45 calendar days from the date of the decision.

Please complete the following two forms and provide any additional evidence or documentation to support your appeal. Appeals documentation must be submitted via email to [email protected].

Click here to download the appeals request forms.

How to Request an Appeal

Renters

Decorative home outline

If you believe your application for support was incorrectly denied or an incorrect amount was awarded, you have the right to appeal the decision. Appeals must be submitted within 45 calendar days from the date of the decision.

Please complete the following two forms and provide any additional evidence or documentation to support your appeal. Appeals documentation must be submitted via email to [email protected].

Click here to download the appeals request forms.